Terms of Service
Effective Date: January 1st, 2025
SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends service-related messages to customers who have engaged with Sky Force Logistics (a DBA of Immensity Solutions LLC) through our website or contact forms and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent.
Messages may include:
- Dispatch service updates
- Appointment confirmations and reminders
- Load and scheduling notifications
- Account and service-related updates
- Customer support communications
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the number that sent you messages. You will receive a confirmation message, and after that you will no longer receive SMS messages. To rejoin, submit your information again through our forms.
3. Support Information
If you experience issues with the messaging program:
- Reply "HELP" for assistance
- Contact us at info@skyforcelogistics.com
- Call 321-788-3405 during business hours
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Frequency varies based on your service usage and interactions. For questions about your plan, contact your wireless provider.
6. Supported Carriers
Our SMS program supports all major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. Privacy Policy
For privacy-related information, please review our Privacy Policy.
Compliance Statement
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications.
General Terms
This website is owned and operated by Sky Force Logistics (a DBA of Immensity Solutions LLC). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply. Accessing the Site in any manner constitutes acceptance of these Terms.
We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.
Intellectual Property Rights
Our License to You
All content on this Site is the property of Sky Force Logistics (a DBA of Immensity Solutions LLC) and is protected by applicable intellectual property laws. You may use the Site for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or exploit materials without our permission.
Your License to Us
By submitting any content (forms, messages, media), you confirm you have the rights to do so and grant us a royalty-free, worldwide license to use, reproduce, and distribute such content in connection with our services.
Disclaimers
We may link to third-party websites. We are not responsible for their content or services. All services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless Sky Force Logistics (a DBA of Immensity Solutions LLC) from any claims arising from your use of the Site.
Online Commerce
Certain services may involve third-party providers. We are not responsible for the quality or accuracy of third-party services, or for transactions between you and third parties. Any dealings are solely between you and the third party.
Registration & Passwords
If you create an account, you must provide accurate and complete information. You are responsible for maintaining account security. If unauthorized use is suspected, contact us at info@skyforcelogistics.com immediately.
Termination
We reserve the right to suspend or terminate access to the Site without notice if Terms are violated or misuse or unlawful behavior occurs. Upon termination, all use of the Site must cease.
Governing Law
These Terms shall be governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms at any time. The latest version will always be available on our website with the updated effective date.
Contact Us
For questions regarding these Terms, contact us at:
Sky Force Logistics (a DBA of Immensity Solutions LLC)
Phone: 321-788-3405
Email: info@skyforcelogistics.com
Address: 14100 Thermal Dr, Apt 826, Austin, TX, USA 78728
By using our website and services, you consent to these Terms of Service.